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DigiD outside the Netherlands

To log in to Mijn DUO, you need a DigiD with SMS verification. But what happens if you move outside the Netherlands? Will you still be able to log in to My DUO? Yes, you will, but you will need to make certain arrangements before you leave.

What do you have to do?

  • If you are keeping the same mobile telephone number, you do not need to do anything. You will continue to receive your DigiD login code via an SMS.
  • If you change your mobile telephone number, you should notify DigiD of the new number. Do this before you cancel your old number.
  • If you have a DigiD without SMS verification, apply to DigiD for this service. Make sure you do so before you leave the Netherlands.

No DigiD yet

You can apply for a DigiD online. Your activation code will be sent to your Dutch address within 5 days. If you live outside the Netherlands, you will have to collect your activation code from a DigiD desk in person.

Forms

If you want to make an application or notify DUO of a change in circumstances without using DigiD, you will have to use a form.

Messages by post

If you currently receive your notifications from DUO digitally but are no longer able to log in to Mijn DUO, send us an e-mail and we will send all your messages by post. Please state your citizen service number (BSN), full name and date of birth in the e-mail.

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