Because of the coronavirus, DUO takes a number of measures. Read more
Frequently asked questions at this moment
DUO is lenient about the 56 hours requirement, for as long as the corona measures apply. Is it not possible for you to meet the 56 hours requirement? Then DUO will look at the hours you worked before ánd after the corona measures.
You can only save up travel months if you stop your entire student finance. You can then use your saved up months later. However, this means that you will not receive any money either.
We will examine later how we can help you if you get behind with your studies, due to the coronavirus. For example if you have extra travelling expenses then.
You can check in Mijn DUO how much longer you are entitled to the student travel product.
The coronacrisis is an exceptional situation. That's why you may be entitled to an extension of your graduation term. Would you like to know if this applies to you? Contact the student counselor at your school or university. A request for an extension of the graduation term proceeds through the counselor.
In our knowledge bank 'Vraag en antwoord' (in Dutch only) you can find the answer to most questions. Indicate which situation applies to you, and choose a question.
Arrange it online
If something is incorrect in your personal details, log in to Mijn DUO. In ‘Mijn berichten’ you will often find more information, and you will also see exactly how you are registered. It is not possible to make changes by phone.