Processing time form or supporting document
If you submit a form or piece of evidence, we will usually process it within 8 weeks. Does it take longer? On this page you can read to which forms this applies. You can also see what you can do in the meantime.
Mijn DUO: always faster
A long wait is not always necessary. In Mijn DUO you can arrange a lot of things yourself. Even from abroad, using a DigiD or European digital identity.
Once your application or document has been processed, you will find a notice in Mijn DUO. Often, you can see the results of your actions right away.
Longer processing times
Sometimes the processing time for supporting documents and forms can increase. Here you will find for which topics this now applies.
Students and parents
| What did you send? | Processing time |
|---|---|
| Performance grant provision | 10 weeks |
People repaying a debt
| What did you send? | Processing time |
|---|---|
| Evidence of foreign income | 11 weeks |
What can I do?
| What did you send? | Tips |
|---|---|
| Proof of parents' income |
|
| Request to change parents' reference year |
|
|
Request to leave your parents’ income out of consideration |
|
| Application for student finance or prolongation of student finance for EU students |
|
Do you run into financial problems because the processing takes longer? And have you already followed the tips in 'What can I do'? Then please contact us personally. We would be happy to think along with you.