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Processing times

Processing time form or supporting document

If you submit a form or piece of evidence, we will usually process it within 8 weeks. Does it take longer? Then you can read at the bottom of this page which forms this applies to. You can also see what you can do in the meantime.

Mijn DUO: always faster

A long wait is not always necessary. In Mijn DUO you can arrange a lot of things yourself. Even from abroad, using a DigiD or European digital identity.

Once your application or document has been processed, you will find a notice in Mijn DUO. Often, you can see the results of your actions right away.

What can I do?


What did you send? Tips
Proof of parents' income
  • Borrow until the supplementary grant has been calculated, then refund the money.
Request to change parents' reference year
  • Borrow until your supplementary grant has been calculated, then refund the money.

Request to leave your parents’ income out of consideration

  • Borrow until you get a notice, then refund the money.
Application for student finance or prolongation of student finance for EU students
  • Check the Eligibility page to see if you meet the conditions, and if you sent the right supporting documents.

Longer processing times

Sometimes the processing time for supporting documents and forms can increase. Here you will find for which topics this now applies.

Students and parents
What did you send? Processing time
Application or prolongation student finance for EU students 10 weeks
Evidence of foreign income parents 12 weeks
Request to change parents' reference year 13 weeks
People repaying a debt
What did you send? Processing time
Request to change the reference year student loan debt 13 weeks