Processing times

6 to 8 weeks

If you send DUO a form or a supporting document, we process it within 6 to 8 weeks. Take a look at what you can do in the meantime. Does the processing take longer than usual? Then you will read about it on this page.

Mijn DUO: always faster

A long wait is not always necessary. In Mijn DUO you can arrange a lot of things yourself. Even from abroad, using a DigiD or European digital identity.

Once your application or document has been processed, you will find a notice in Mijn DUO. Often, you can see the results of your actions right away.

What can I do?

What did you send?	Tips
Proof of parents' income	Make an estimate of what the supplementary grant will be (Dutch only). Borrow interest-free until the supplementary grant has been calculated, then refund the money.
Request to change parents' reference year	Make an estimate of what your supplementary grant will be (Dutch only). Borrow interest-free until your supplementary grant has been calculated, then refund the money.
Request to leave your parents’ income out of consideration	Borrow interest-free until you get a notice, then refund the money.
Application to pay your course fees in instalments	Apply in Mijn DUO: it is faster and you will get a notice right away. Borrow interest-free if you are not yet receiving your maximum student finance.
Application for student finance or prolongation of student finance for EU students	Check the Eligibility page to see if you meet the conditions, and what supporting documents to send.
Form 'Wijzigingen student'	Apply in Mijn DUO: it is faster and you will get a notice right away. Check what to do using the Personal details update assistant or the 'Wijzigingshulp opleiding' (Dutch only).
Proof of income or request for reduction of monthly instalments	Make an estimate of what your monthly instalments will be. You can transfer this amount to DUO. Is the amount of the estimate nil? And have monthly instalments already been debited from your account? Then you can have these payments refunded by your bank.
Request to change the reference year student loan debt	Make an estimate of what your monthly instalments will be. You can transfer this amount to DUO. Is the amount of the estimate nil? And have monthly instalments already been debited from your account? Then you can have these payments refunded by your bank.

Longer processing times

Sometimes the processing time for supporting documents and forms can increase. Here you will find for which topics this now applies.

What did you send?	Processing time
Proof of parents' income	13 weeks
Request to change the reference year	13 weeks
Request to leave your parents’ income out of consideration	12 weeks
Foreign diploma	13 weeks
Form/evidence for training outside the Netherlands	8 -10 weeks

What did you send?	Processing time
Request to change the reference year	13 weeks
Proof of income or request for reduction of monthly instalments	13 weeks