Contact Caribbean region

Do you have a question? From the Caribbean region, you can contact DUO in various ways.

Workdays between 4.00 to 12.00 uur (Caribbean time).

Would you rather have DUO call you? You can make a call back request. DUO calls you on a working day of your choice, between 9 and 11 am (Caribbean time).

Are you a (prospective) student? Email your call back request to: ks-aa-uaf@duo.nl.
Are you repaying your student debt? Email your call back request to: CN-Debiteuren@duo.nl.

Copy the following text in your email and fill in your personal details:

Dear DUO-employee,

I would like for DOU to contact me by phone. My personal details:

First name:
Last name:
Date of birth:
Address:
Phone number:
Emailaddress:
Day to call me back:
My question:

DUO uses phone numer 050 599 8000. We will try to call you 2 times. If we can't reach you, you can make a new call back request for a later date.

You can video call us on

Wednesday between 9 and 12 am (Caribbean time).

Download the instructions for video calling via Teams (99Kb, pdf) (in Dutch).

Make an appointmentMake an appointment for video calling

Students: ks-aa-uaf@duo.nl
Student debt repayment: antillen@duo.nl
Payment problems: debiteurenbeheer@duo.nl

Ask your question via social media. Our webcareteam is happy to help. We're online from Monday to Friday between 3 and 11 am (Caribbean time).

Never share your personal details on social media.

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